Further Information
Physical Demands 
What to Bring
Reservations
Payments
Cancelations
Insurance
Travel Physical Demands
The activities on all Travelian Tours anticipate the good health and good physical condition of all travelers. Prospective travelers who use walking or other mobility devices on a regular basis, who have pulmonary, cardiac, orthopedic or similarly limiting conditions, or who have had recent surgical procedures must contact Travelian Tours, disclose the information and discuss this with a Travelian representative. These concerns are for the well-being of such individual traveler and the overall experience of the traveling group as a whole.
Level 1
Includes simple relatively level walking in town or on improved (paved or gravel) trails. Stop, stand and go for up to two hours at a time.
Level 2
Includes Level 1 plus: Walking or hiking modest uphill/downhill in town or on improved (paved or gravel) trails for a period of up to four hours at a time. Or walking in urban settings with stair-climbs.
Level 3
Includes Level 2 plus: Walking or hiking modest uphill/downhill unimproved / dirt trails for up to four hours at a time. Or walking in urban or rural settings with significant stair climbing.
Level 4
Includes Level 3 plus: Walking or hiking uphill/downhill on unimproved / dirt trails with periodically steep segments for any period of time. Or riding a horse on a steep trail, while horse is being led.
Level 5
Travelian does not do what we would consider Level 5 Physical Demand tours.
Special Note About Airports
On all trips which include air travel, each travelers must be able to be responsible for carrying/rolling own luggage from land transportation to check-in and/or gates, as well as from gates to baggage claim to land transportation, as porters are not always available at airports.
Special Note About Altitude
On the Monarch Butterfly Tours, we will be achieving an ultimate elevation of approximately 11,000 feet. We highly, highly recommend that all travelers acclimate themselves to at least a moderate elevation for at least several days before beginning this trip. If you spend several days in San Miguel (elev. 6000 feet), that will probably be sufficient. If a traveler is coming from the mile-high city of Denver, that will probably be sufficient. If a traveler intends to come directly from coastal or low elevation city for this trip, that could be problematic for his/her health. (Please read online articles about High-altitude Pulmonary Edema if you have any questions.)
What to Bring
Reservation Policies
To reserve a travel space, please make a US$500 deposit per person for each trip. Travelian Tours will confirm your reservations as soon as we receive your deposits.
US$300 per person of these deposits is non-refundable.
Please pay the balance at least 60 days before the beginning of your tour.
We assume you've decided to cancel your tour if you don't pay your balance on time.
After the due date, Travelian Tours will release your space and make it available to other interested travelers. Your payments will be subject to our cancelation policies.
We strive to make every tour successful and guarantee as many departures as possible. Yet our minimum number of needed travelers is six guests. We'll inform you as soon as possible if we only have five or fewer travelers; at this point, you can decide to do a Private Customized Tour or still do it with the other travelers that are signed up, with a slight adjustment in the fees so the tour is financially doable. Otherwise, we will have to cancel the tour, and you will receive a full refund for any payments you have made.
To reserve click on the "Book" button of your selected tour's webpage.
For tours missing the "Book" button, please contact us directy at:
Email: |
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Phone: |
USA/Canada, Toll free: 1 (888) 500-2974 WhatsApp: +52 (1) 415 100 2798 |
Payments
If you request your reservation online, you'll be taken to our registration website where your deposits and/or full payments will be processed with charge to your credit card.
Payments in Cash
We can accept cash payments in Mexican Pesos, US Dollars, or CAN.
If you'd like to pay in cash, please contact us to make an appointment.
Wire Transfer
To pay by wire transfer from a U.S. Bank in U.S. Dollars, or a CAN Bank in Canadian Dollars, please contact us and we'll send you the updated banking information.
Check
You can deliver your check at our mailbox in La Conexion on Aldama #3 in San Miguel de Allende: Please put your check, your phone number, and email address inside an envelope, seal the envelope and address it to:
Please contact us to provide you with detalied informatiom about who to write the check to.
Travelian
PMB 214-B
If you are outside Mexico, you can mail your check to:
Travelian
PMB # 214-B 220
N. Zapata Hwy. # 11
Laredo, TX 78043-4464
Cancelation Policies
Cancelations that occur 60 days or more before the departure date will receive a complete refund minus the US$ 300 non-refundable fee per person.
Cancelations between 60 and 30 days before the departure date will receive a partial refund: only the fees recoverable from our suppliers will be refunded, minus the US$300 non-refundable fee per person.
Cancelations less than 30 days before the departure date won't receive any refund.
We recommend purchasing a travel insurance plan to help protect you and your travel investment against the unexpected. Please visit any of the following websites for more information:
www.insuremytrip.com
www.allianztravelinsurance.com
www.travelguard.com
Cancelations are only valid if sent by written via email to reservations@travelian.com.mx
The date of any cancelation will be determined only when we receive your formal written request by email.
Applicable refunds are sent between 60 and 90 days after receiving a valid written cancelation request.
If Travelian cancels a tour, all deposits and other payments will be refunded. Please note that Travelian Tours reserves the right to cancel all or part of a tour if we feel our participants' health and safety are at risk.
Trip Insurance
We strongly recommend the purchase of trip insurance for your protection, this comes very handy for the cases in which you have to cancel and we are unable to recover monies from our providers.
GLOBAL RESCUE – At your request, Travelian Tours offers top-notch integrated medical, security, and crisis management services throughout Mexico, Central America, and South America. These services are delivered by Global Rescue’s skilled team, including paramedics and physicians, supported by their partnerships with Johns Hopkins Department of Emercency Medicine Division of Special Operations.
Go to: Global Rescue Website
